What cards do you accept?
We accept the following major credit cards via online payment:
Why is my credit card rejected?
The payment system is separated from our online shopping cart. During checkout stage you are redirected to the Sagepay secure online payment gateway where your card details are checked. Your credit card could be rejected due to the following:
Credit Card Security
Currently we are using Sagepay, Paypal as our payment processor. When the order is placed at our website, the customer completes their online payment transactions securely. Online payments are secured using an industry standard technology called SSL. This makes sure that your card details can’t be intercepted en route between your PC and our servers. As soon as we receive your card details, we encrypt them and pass them to the bank. We never actually store your card details anywhere. You will have an email confirmation when you finish your payment process. Also you will get email notification whenever your order status has changed.
It’s safe to order online
We utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our web site cannot be read in the event someone else intercepts it.
When Will I be Charged?
When you reach the final billing page and have successfully submitted your order, we will immediately contact your bank/card issuer for authorisation to take payment from your account.
If the payment is authorised, you will receive an e-mail within a few minutes confirming your order, and payment will be taken from your account shortly afterwards.
If payment is authorised but we have a query with your order, an e-mail will be sent to you to advise you of the nature of the query. If we are unable to resolve the query for any reason and cannot dispatch your order, a full refund will be issued back to your card.
If the payment is not authorised by your bank or card issuer, you will be contacted by us advising you of the reason why. (Please note some issuing banks may still reserve your funds for a period of time).
Billing address & Delivery address
When placing orders we recommend:
Why is my order Cancelled?
Hairtrade reserves the right to cancel/void any transaction. Any customer suspected of committing a fradulent transaction will be contacted and advised for the cancellation.
I&K is a top hair extension brand, one of the best in the UK and Europe.
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