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Shipping Information
Shipping
We will ship your order at SAME/NEXT working day of payment receipt. To process your order quickly and correctly, please provide us your full delivery address including post code/zip code, county/provice name. Please also remember to leave your contact number and email address.
* Your order will be delivered between 2pm-3pm on the same working day, providing the order is placed before 12.00pm GMT(Saturday, Sunday and Bank Holidays are not classed as working days).* All items are sent out with the chosen postal service on the next working day of payment received. Delivery is not possible on a Saturday, Sunday or Bank Holiday. All prices include package and postage charges.
* Cost subject to weight. If you have any urgent need please call us on: (0044) 191 4911551. The postage price is listed below. If you want to make a purchase out of our weight range, please Contact Us
* After your order has shipped: The delivery address may not be changed
UK Customers:
You may select one of the following two delivery methods at the final billing page:
* Royal Mail Register (arrive in 1-3 working days) more info
* Next Day Delivery(arrive in next working day before 5PM) / Royal Mail Special Delivery 9AM (arrive in next working day before 9AM) more info
| Register(cover up to £30) | Next Day/Special Delivery(cover up to £500) | ||
| Not Over(g) | Price | Not Over(g) | Price |
| 60 | £1.65 | 100 | £5.00 |
| Each additional 100g or part thereof 90p | 500 | £8.00 | |
| 1000(1kg) | £13.00 | ||
| 2000(2kg) | £18.50 | ||
| 10000(10kg) | £30.00 | ||
| Maximum 10kg per package | |||
International customers:
Cost subject to weight. Your mail is despatched on the first available flight and receives a registered delivery. You may select one of the following two delivery methods at the final billing page:
*Royal Mail International Signed For (Online tracking, Signature taken on delivery at destination) more info
*Royal Mail Airsure (Fastest, secure and reliable service) more info
The time it takes to different countries:
*USA & Canada (approximately 8 working days)
*Europe (approximately 4-8 working days)
*Australia, Japan & New Zealand (approximately 8-14 working days)
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*The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt
**Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Which courier company do you use?
We use Royal Mail for deliveries within the UK, Europe and Rest of World.
Can someone else sign for my delivery?
Yes, anyone at the specified delivery address can sign for the goods.
Do I have to pay import charges?
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Do you deliver to my country?
We deliver to the following countries (international):
| Austria Australia Belgium Canada Cyprus Czech Republic Denmark Estonia |
Finland France Germany Greece Iceland Ireland Italy Japan |
Latvia Lithuania Liechtenstein Luxembourg Malta Netherlands New Zealand Norway |
Poland Portugal Slovak Republic Slovenia Spain Sweden Switzerland United States |
Choosing a shipping method
You can simply choose the options available during your check-out. The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please tell us any of your posting enquiry by adding your own message in the message window while you proceeding your order.