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We will ship your order at SAME/NEXT working day of payment receipt. To process your order quickly and correctly, please provide us your full delivery address including post code/zip code, county/provice name. Please also remember to leave your contact number and email address.
* Your order will be DISPATCHED between 3-4 pm on the same working day, provided that the order is placed before 12.00pm (Saturday, Sunday and Bank Holidays are not classed as working days). More info
* All items are sent out with the chosen postal service on the next working day of payment receipt. Delivery is not possible on a Saturday, Sunday or Bank Holiday. All prices include package and postage charges.
* If you have any urgent need please call us on: 0845 051 0342. The postage price is listed below. If you want to make a purchase out of our weight range, please Contact Us
* Cost subject to weight. If you have any urgent need please call us on: (0044) 191 4911551. The postage price is listed below. If you want to make a purchase out of our weight range, please Contact Us
* After your order has shipped: The delivery address may not be changed
* Some items are not available for specials/next day devlivery, they are specified in the products description
UK Customers:
You may select one of the following two delivery methods at the final billing page:
* Royal Mail Standard (Aprox. in 5-7 working days): It normally takes 5-7 working days. However this delivery time is not guaranteed and deliveries can take substantially longer. No tracking is provided with this service. We deem a parcel as missing until 20 working days from the date of despatch. If you have not received your items within the timescales please contact us for replacement/refund options.
* Royal Mail Register (arrive in 2-5 working days), more info
* Royal Mail Special Delivery (arrive in next working day) / Special Delivery Special Delivery 9AM (arrive in next working day before 9AM) more info
| Register(cover up to £30) |
Royal Mail Special Delivery(cover up to £500) |
| Not Over(g) |
Price |
Not Over(g) |
Price |
| 60 |
£1.65 |
100 |
£5.00 |
| Each additional 100g or part thereof 90p and total price no more than £4.05 |
500 |
£8.00 |
| 1000(1kg) |
£13.00 |
| 2000(2kg) |
£18.50 |
| 10000(10kg) |
£30.00 |
| Maximum 10kg per package |
International customers:
Cost subject to weight. Your mail is despatched on the first available flight and receives a registered delivery. You may select one of the following two delivery methods at the final billing page:
*Royal Mail International Signed For (Online tracking, Signature taken on delivery at destination) more info
*Royal Mail Airsure (Fastest, secure and reliable service) more info
The time it takes to different countries:
*USA & Canada (approximately 8 working days)
*Europe (approximately 4-8 working days)
*Australia, Japan & New Zealand (approximately 8-14 working days)
| Royal Mail International Signed For |
| Not Over(g) |
Price |
Not Over(g) |
Price |
| 100 |
£6.5 |
600 |
£11.4 |
| 200 |
£7.4 |
700 |
£12.4 |
| 300 |
£8.4 |
800 |
£13.4 |
| 400 |
£9.4 |
900 |
£14.4 |
| 500 |
£10.4 |
1000 |
£15.4 |
| Each 20g thereafter add 25p |
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| Royal Mail Airsure |
| +£1.5 for each Air Mail postage price up (Keep your item covered with up to £500 compensation) |
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*Please note that delays can occur in customs, and these delays are beyond our control
*The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please note most orders require a signature on receipt
**Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Which courier company do you use?
We use Royal Mail for deliveries within the UK, Europe and Rest of World.
Can someone else sign for my delivery?
Yes, anyone at the specified delivery address can sign for the goods.
Different Delivery and Billing address?
It is highly recommended that your delivery address is the same as your billing address. Delivery will be subjected to fraud risk assessment and the order could be sent to your billing address if the risk of fraud is anticipated high.
Do I have to pay import charges?
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
Do you deliver to my country?
We deliver to the following countries (international):
Austria
Australia
Belgium
Canada
Cyprus
Czech Republic
Denmark
Estonia |
Finland
France
Germany
Greece
Iceland
Ireland
Italy
Japan |
Latvia
Lithuania
Liechtenstein
Luxembourg
Malta
Netherlands
New Zealand
Norway |
Poland
Portugal
Slovak Republic
Slovenia
Spain
Sweden
Switzerland
United States |
Choosing a shipping method
You can simply choose the options available during your check-out. The cost of shipping is calculated automatically on the billing page once the delivery destination is confirmed. Please tell us any of your posting enquiry by adding your own message in the message window while you proceeding your order.
Free Delivery Policy
It is shipping free for all products marked with ‘FREE UK DELIVERY ITEM’ logo. You still need to pay for the postage for other non-free shipping items in your shopping cart if there is any. If the value amount of free delivery items in your cart is same as, or more than other items, the whole order will be shipping free.
Free delivery service only applies to UK shipping address. It will be delivered by our standard shipping service and it takes 2-5 working days upon despatch. The free delivery service will appear on the delivery information page during your checkout process when it is applicable.
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